Advanced Management System
PCMT
PCMT marketing system helps all EMAC team members to understand what customers need. We believe it’s very important for everyone in EMAC to understand our customers, from engineers to salesmen, from the online marketing team to the video marketing team. It’s impossible to deliver satisfaction to customers without understanding what customers want.
CASL
CASL service standard gives clear instructions of the standard for all of our services, easily accessible complete documents, accurate and visual introductions, professional and systematic document support, and lifetime cycle covered services. CASL standard drives both the engineering and marketing teams to a higher service standard, which will also be unique and very helpful for all of our customers.
BSIE
The BSIE management system is the foundation of good team performance, clearly working tasks, clear instructions for every issue, and an efficient and fairly incentive system. Only these factors working together as a unit can build up an efficient team.
TSIF
TSIF quality control system, starting from the beginning of the order, to the end of the service life time of our products, we care and continuously trace the usage experience of our products, ready to help with any technical support or troubleshooting demand. Our services do not end at the delivery of goods, but are endless with every single customer.
123R
123R’s after-sales service system is ready to respond to any possible quality issue; no one can provide quick services if they are not prepared for after-sales services. Our after-sales services standard is helping all of our customers solve their problems at EMAC’s cost, while some companies might try to pass the buck to the customer or even try to make a profit from after-sales services.
What’s more important, EMAC knows everyone will be unhappy if their products are defective, so based on the condition that solves the problems perfectly, we also reward all customers who have had quality issues with our products, as a gesture of our apology.
Advanced Management System
How to identify if a Chinese company is organized or not? The answer is the management system; the rapid development of the economy created millions of companies in China.
No matter the education system in universities or the accumulation in companies, the sense of management is relatively weak; the only fact is that China needs more time to accumulate the general level of management.
In the past, with miraculous economic growth, all companies didn’t need any management; the market was so big, and the demand seemed endless, so most companies didn’t need to worry about management too much, simply because the market growth was too fast.
Even nowadays, a lot of companies don’t have any management system, and a lot of companies believe that a management system is useless.
Think about it, how can you know what the scopes of supply of their products are if suppliers don’t even sign a technical agreement with you? How can your supplier guarantee the quality of products and the conditions of goods if they don’t even check goods before shipping? What can you do if your supplier doesn’t have any proper after-sales service standard process?
For a single deal, the company with or without a management system might not affect your experience, but if what you are looking for is a long-term supplying partner or even a business partner, the management system is one of the factors that you have to consider for sure.
Sales Team Construction-ConeMac Pump-PumpMac Mining-MinMac Generator-SinoGen EV System-EVMac Parts-PartMac Service Team Sales Manager-Mrs.Wendy Fu Sales Director-Mr.Jasper Lee Shipping Service
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